How It Works
From setup to your first AI-handled call in under a week. Here's exactly what happens.
How it works
Go live in under 10 minutes.
01
Launch in Under 10 Minutes
Connect your gym management software — Mindbody, ClubReady, ABC Fitness, or any major platform — and go live. Wellgrow handles all technical setup.
02
AI Learns Your Gym
The AI is trained on your membership plans, pricing, class schedules, trainer availability, tour booking flow, and guest pass policies — all in your gym's voice.
03
Every Call Gets an Instant Answer
Calls, texts, and website chat — answered in under 2 seconds, 24/7. Membership questions, class schedules, and tour requests handled automatically.
04
Tours & Memberships Booked Automatically
The AI books gym tours, schedules free trial visits, and converts leads into memberships directly in your calendar. Your team sees a full schedule without touching the phone.
Every Channel
One AI. Every conversation.
Handle phone calls, texts, chats, and messages — all from one intelligent system that never sleeps.
AI Voice Calls
Every membership inquiry answered in under 1 second, 24/7. Natural AI voice that books tours, answers class questions, and converts leads in real time.
AI Text & SMS
Automated membership follow-ups, class reminders, and tour confirmations sent to every prospect and member.
Website Chat
Engage every website visitor with intelligent chat that converts browsers into booked tours and trial visits.
Class & Tour Reminders
Multi-channel reminders reduce tour no-shows by up to 40% — prospects confirm with a single reply.
Membership Inquiries
Capture every membership lead around the clock — answer pricing questions, explain plans, and guide prospects to signup.
Member Retention Campaigns
Proactive outreach to at-risk members — re-engage lapsed visitors, handle freeze requests, and reduce cancellations automatically.
Smart Escalation
AI handles routine. Your team handles complex.
Every conversation is monitored. Complex questions, complaints, or sensitive matters are immediately escalated to your staff.
We built Wellgrow with a clear boundary: AI excels at scheduling, FAQs, and follow-up. But when a caller needs human judgment — medical questions, complex complaints, or emotional situations — the AI transfers them to your team instantly, with full context.
Integrations
Plugs into your existing stack.
Tap a section to explore
Your Stack
Lyra connects to every tool your gym already uses.
CRM, marketing, and communications — hover to explore each category. No migration, no IT team, no disruption.
Mindbody · ClubReady · ABC Fitness · Zen Planner · GymMaster · PushPress · Twilio · Zapier · and more
Works with the tools you already use
Ready to see it in action?
Try the live demo or schedule a personalized walkthrough.